Website: Chapter 3

Chapter 3 is our most tailored website offering. It is designed for established or evolving businesses that need a more considered website, whether that means a more complex structure, a unique customer journey, advanced functionality, ecommerce or integrations.

Rather than fitting your business into a set template, we build around what your business actually needs.

Chapter 3 is designed around your individual requirements, so the exact scope will vary from project to project. Your website can include custom page structures, tailored user journeys, advanced functionality, ecommerce, third-party integrations and other features where required.

We'll establish what's needed during the discovery and strategy stage before your project begins.

Yes. Ecommerce functionality can be incorporated into a Chapter 3 website where required. We'll consider your products, customer journey, platform requirements and the functionality needed to create an online store that feels like part of the wider brand experience.

Yes. Where your business relies on other platforms or systems, we can incorporate relevant third-party integrations into the website where technically possible.

This might include booking systems, forms, email marketing platforms, payment systems, memberships, CRMs or other tools your business relies on.

Yes. Your website will be built so that you can make everyday updates yourself after launch. We'll provide guidance on how to manage your website, and you'll have a clear understanding of how to keep your content up to date.

Because every Chapter 3 website is different, there isn't a standard turnaround time. The timeline depends on the size and complexity of the website, the functionality required and how quickly content, imagery and feedback are provided.

We'll establish a realistic project timeline before we begin.

That's okay. We can work with you to establish what content is needed and where it should sit within the website.

If you need additional support with copy, SEO, photography or other elements, we can also discuss what might be useful for your project.

We believe you should know what you're investing in before you enquire.

Website projects are a significant investment, and we don't think you should have to book a call or go through a sales process simply to find out whether a service sits within your budget.

Publishing our pricing upfront means you can make an informed decision from the beginning. It also helps us spend our time together talking about your business, your goals and whether we're the right fit - rather than keeping pricing behind the curtain.

For Chapter 3, the final investment is tailored to your requirements, so we'll provide a personalised quote once we understand the scope of your project.

Absolutely. Chapter 3 can be used for a completely new website or a significant redesign of an existing one.

If your current website no longer reflects your business, has become difficult to navigate or isn't supporting where you're heading next, we can look at what needs to change and build from there.

You'll receive everything you need to take ownership of your new website, including guidance on managing and updating it.

We'll also make sure everything has been reviewed and tested before launch, so your website is ready to go when it goes live.